Captain – Patrol Operations

Loyola Marymount University


EducationBachelor’s Degree
SkillsBasic Computer Skills
Management Experience
Guard Card
Driver’s License
Baton Permit
Reporting to the Assistant Chief of Public Safety, this position is a full-time, uniformed, unarmed University employee who oversees the day-to-day activities of uniformed security officers for the Department of Public Safety at Loyola Marymount University. This position supervises a number of Watch Commanders, Shift Supervisors, Communication Officers and a contingent of contract security officers on three deployment shifts; plans and directs watch activities; assigns work, monitors workload, analyzes the methods used and implements changes when/where needed; provides or oversees training, issues assignments and reviews quality of work. The Patrol Captain may also assist with patrolling the campus grounds and campus buildings to ensure a safe environment for students, faculty, staff and visitors.

Loyola Marymount University Expectations:
Exhibit behavior that supports the mission, vision, and values of the University. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service.

Will be asked to go on an on-call rotation as an on-call duty manager and will be expected to be ready and available to assist staff on campus with incident management.

Must be able to report for work or work past scheduled shifts, to report to work on short or no notice, and to work weekends and holidays.

Position Specific Responsibilities:
Ensure appropriate security staffing and deployment based on campus incident data and strategic priorities.
Ensure a high level of customer service from security officers on normal deployment and during special events.
Ensure that all uniformed security members are trained and that all required certification(s) for each officer, is on file.
Develop deployment strategies to ensure regular security checks of campus buildings, parking lots and common areas.
Ensure that security team members are trained to monitor and respond to the campus’ Fire Life Safety Systems and other alarms in a timely fashion.
In collaboration with the Director of Emergency Management, conduct periodic emergency preparedness drills with security staff to ensure compliance with NIMS, SEMS and Incident Command principles.
Schedule and staff campus-wide fire drills with operations staff.
Work closely with LMU’s contract security provider to ensure appropriate staffing levels for contract security staff on regular and special event deployment. Ensure hired security officers meet LMU’s service standards and expectations.
Cultivate productive and collaborative relationships with other DPS management staff and employees
Establish a positive customer service environment with faculty, staff, students and visitors who utilize DPS security services.
Conduct periodic audits of the security practices in Foley Annex, University Hall and the gate security booths to ensure all policies, procedures and standards are followed.
When required, represent Public Safety within the LMU campus community and at professional organizations or associations, may serve on committees as required.
Provide technical advice and guidance to officers and students in the enforcement of campus rules and regulations.
Inspect the physical security of the campus areas, evaluates situations and conditions, identifies deficiencies, and recommends or takes appropriate actions.
Inspect DPS activities on the campus to ensure compliance with established policies and procedures. The incumbent also responds to and investigates complaints, compiles evidence, makes apprehensions, prepares reports relating to criminal and civil security hazards, takes witness statements; monitors unusual situations/conditions through personal surveillance or electronic surveillance aids; responds to radio calls and takes required action and requests additional support if necessary.
May respond to LMU-related incidents surrounding the Loyola Marymount University campus.
Work special assignments as required and participate in all recommended training programs.
Detect, identify, and assist LAPD in detaining persons who commit illegal acts or violations of university regulations on LMU property. Ensure reports and other forms are properly completed and approved.
Supervise, schedule and track the work and training of the contract security officers assigned to work with LMU Public Safety.
Respond to activated alarms for emergency situations such as fire, chemical spills, medical emergencies, burglaries, and door security concerns.
May be responsible for immediately sending out LMU Alerts to LMU Community and reporting emergency situations to the Chief and Assistant Chief of Public Safety.
Generate reports of daily activity, including any irregularities of equipment, property damage or any incidents reported to DPS.
Circulate among visitors, students and employees to preserve order and protect property and warn persons of LMU rule infractions.
Provide customer service in accordance with LMU established standards and expectations.
Provide escort or access service according to policy for occupants if requested.
Patrol premises to prevent and detect signs of intrusion, failed equipment operation and any safety hazards.
Patrol to secure doors, gates and windows during off-hours.
Perform other duties as assigned by the Chief of Public Safety and Assistant Chief of Public Safety.

Minimum 7 years of municipal, state or federal law enforcement or security experience in progressively responsible positions. Management experience including the leadership, selection, training, and evaluation of a public safety professional team.
Must possess and keep current a California Guard Card, CPR/First-Aid & AED certifications and PR24 Baton certification.
Certificate of Completion for PC 832 Training.
P.O.S.T. certification preferred.
Demonstrated knowledge in the areas of: law enforcement and security procedures as they pertain to campus security. Must have current knowledge of the laws regarding the “powers of arrest” as described by the State of California. Must possess management skills necessary to successfully train staff, including the ability to train officers to use good judgment in security applications, and have the ability to maintain control in an emergency. Must be sensitive to the higher education environment and be able to gain the confidence of the community. Must possess the ability to write a report that includes who, what, where, when, and how. Must be able to perform effectively and maintain control of high stress situations and be able to secure a crime scene.
Demonstrated knowledge of compliance requirements under state and federal regulations as they pertain to gathering and disclosing data. Demonstrated knowledge in the areas of: emergency response, conflict resolution, gathering and compiling data to produce reports, public safety procedures and security operations, and the use of two-way communications equipment.
The incumbent must possess exemplary communication skills (both written and oral) evidenced by background in preparing comprehensive reports and executive summaries incorporating complex, highly technical information highly developed organizational and leadership skills and demonstrated computer competency.
Demonstrated ability to thoroughly and professionally investigate and report incidents, to direct efforts of personnel and resources during an emergency (thorough knowledge of the Incident Command System is required) and to respond to incidents in a manner that will result in public confidence.
Requires valid California driver’s license. Must maintain a “satisfactory” driving record as evidenced by DMV Demonstrated computer competency and preferably knowledgeable of relevant systems.
Strong organizational and leadership skills.
This position is deemed as Campus Security Authority (CSA) under the Jeanne Clery Act.
This position is deemed a Mandatory Reporter by university policy.
This position requires the incumbent to wear an approved duty uniform and utility belt and to abide by a uniform and grooming standards policy.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Required Education:
Typically a Bachelor’s degree in criminology, police science, or related area or equivalent life experience in which the duties outlined in this document have been successfully performed. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.

License/Certification/Registration Requirements:
Must possess and keep current a California Guard Card, CPR/First-Aid & AED certifications and PR24 Baton certification.
Certificate of Completion for PC 832 Training.
P.O.S.T. certification preferred.
Physical Demands (if applicable)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Constantly required to sit, feel, use finger movement, speak clearly, hear conversation, see near and far. Frequently required to stand and walk. Occasionally required to lift, carry and push up to 25 lbs., stoop, kneel, reach high and low, use depth perception.

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